Crippling Choices

I've seen this study before about how the more choices people have, the less they are willing to commit to any of them, but wanted to link to it here before I lost it again. I've heard the argument a lot of times that we should always offer more programs so that whatever people want, we offer. Seems kind of backwards to me. I'd rather offer programs that fit what we desire to produce. The goal is life-change not successful programs. JM